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We'd love to hear from you.
Whether you have a question about our teas, need help with an order, are interested in stocking Happy Larder Co., or simply want to say hello, we're always here to help.
You can reach us by filling out the form below or by using the contact details provided. We'll get back to you as soon as we can.
General Enquiries: hello@happylarder.co.uk
Wholesale Enquiries: If you're interested in partnering with us, please visit our Wholesale page or email us directly at wholesale@happylarder.co.uk
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Frequently Asked Questions
Have a quick question? You might find the answer below:
Our wellness range and herbal blends are naturally caffeine-free - perfect for evening rituals or moments when you want to unwind. You'll find the caffeine content noted on each product page.
Our wellness range and herbal blends are naturally caffeine-free - perfect for evening rituals or moments when you want to unwind. You'll find the caffeine content noted on each product page.
Our wellness range of teas contain ingredients sourced from organic farmers, but we are not yet certified organic. We are working on this! Our classic tea blends and herbal infusions are not organic but are sourced from trusted smallholder farms that share our commitment to ethical and sustainable practices. Above all, we prioritise responsible sourcing and the highest quality ingredients in every blend.
Our wellness range of teas contain ingredients sourced from organic farmers, but we are not yet certified organic. We are working on this! Our classic tea blends and herbal infusions are not organic but are sourced from trusted smallholder farms that share our commitment to ethical and sustainable practices. Above all, we prioritise responsible sourcing and the highest quality ingredients in every blend.
We always recommend consulting your healthcare provider if you're pregnant, breastfeeding, or have specific health conditions, as some herbs may not be suitable for everyone.
We always recommend consulting your healthcare provider if you're pregnant, breastfeeding, or have specific health conditions, as some herbs may not be suitable for everyone.
For the best experience, use freshly boiled water and steep according to the brewing instructions on each product page. The ideal temperature and brewing vary depending on the tea.
For the best experience, use freshly boiled water and steep according to the brewing instructions on each product page. The ideal temperature and brewing vary depending on the tea.
To keep your tea fresh, store it in an airtight container away from direct sunlight, moisture, and strong odours. Our amber glass bottles help protect your tea perfectly.
To keep your tea fresh, store it in an airtight container away from direct sunlight, moisture, and strong odours. Our amber glass bottles help protect your tea perfectly.
Unopened teas will stay fresh for a very long time when stored properly. Once opened, we recommend enjoying your tea within 12 months for the best flavour and aroma. Please refer to the best-before date on the packaging. Our packaging is biodegradable, so we suggest transferring to one of our glass amber bottles or similar airtight container if you plan on keeping your tea for a while, especially teas with stronger aromas or natural oils.
Unopened teas will stay fresh for a very long time when stored properly. Once opened, we recommend enjoying your tea within 12 months for the best flavour and aroma. Please refer to the best-before date on the packaging. Our packaging is biodegradable, so we suggest transferring to one of our glass amber bottles or similar airtight container if you plan on keeping your tea for a while, especially teas with stronger aromas or natural oils.
Yes - our teas contain only plant-based ingredients.
Yes - our teas contain only plant-based ingredients.
No. Our blends are free from artificial flavours, sweeteners, or additives. We use pure, high-quality botanicals and natural flavourings.
No. Our blends are free from artificial flavours, sweeteners, or additives. We use pure, high-quality botanicals and natural flavourings.
We source ingredients responsibly, favouring smallholder farms. We use refillable glass bottles and biodegradable packaging, and are always working to reduce our footprint. You can read more about our sustainability efforts on our Sustainability page.
We source ingredients responsibly, favouring smallholder farms. We use refillable glass bottles and biodegradable packaging, and are always working to reduce our footprint. You can read more about our sustainability efforts on our Sustainability page.
We accept most major credit and debit cards, Apple Pay, PayPal, and other secure payment options.
We accept most major credit and debit cards, Apple Pay, PayPal, and other secure payment options.
Standard UK shipping is £3.95. We offer free delivery on orders over £35 within the United Kingdom and Channel Islands.
Standard UK shipping is £3.95. We offer free delivery on orders over £35 within the United Kingdom and Channel Islands.
We currently ship within the United Kingdom and the Channel Islands. If you’d like your order delivered overseas, please email us at hello@happylarder.co.uk - we’ll be happy to check availability and provide a shipping quote for your location. Please note that you may be responsible for any local taxes or duties on international orders.
We currently ship within the United Kingdom and the Channel Islands. If you’d like your order delivered overseas, please email us at hello@happylarder.co.uk - we’ll be happy to check availability and provide a shipping quote for your location. Please note that you may be responsible for any local taxes or duties on international orders.
We aim to dispatch orders within 1-2 business days. Standard UK delivery typically takes 3–5 working days from dispatch. You'll receive a tracking number once your order has shipped.
We aim to dispatch orders within 1-2 business days. Standard UK delivery typically takes 3–5 working days from dispatch. You'll receive a tracking number once your order has shipped.
Once your order has been dispatched, you'll receive a confirmation email with tracking information if tracking is available.
Once your order has been dispatched, you'll receive a confirmation email with tracking information if tracking is available.
If your order hasn't arrived within the expected timeframe, please check your tracking details first, then contact us at hello@happylarder.co.uk - we're here to help.
If your order hasn't arrived within the expected timeframe, please check your tracking details first, then contact us at hello@happylarder.co.uk - we're here to help.
If you need to make changes, please contact us as soon as possible after placing your order at hello@happylarder.co.uk. We'll do our best to help if your order hasn't been dispatched yet.
If you need to make changes, please contact us as soon as possible after placing your order at hello@happylarder.co.uk. We'll do our best to help if your order hasn't been dispatched yet.
Please see our Returns + Refunds Policy for more information.
Please see our Returns + Refunds Policy for more information.
Oh no! Please email us at hello@happylarder.co.uk with your order number and a photo of the damaged items. We'll do our best to sort it out quickly.
Oh no! Please email us at hello@happylarder.co.uk with your order number and a photo of the damaged items. We'll do our best to sort it out quickly.
Yes - digital gift cards are available and make a lovely treat for tea lovers.
Yes - digital gift cards are available and make a lovely treat for tea lovers.
Yes! Just let us know at checkout, and we’ll happily include your message with the gift.
Yes! Just let us know at checkout, and we’ll happily include your message with the gift.
Yes! Our teas make thoughtful gifts for clients, employees, and events. We offer beautiful packaging and can tailor gifts to suit your budget and needs.
Yes! Our teas make thoughtful gifts for clients, employees, and events. We offer beautiful packaging and can tailor gifts to suit your budget and needs.
We can add your branded cards or personal messages to our gift sets to make them extra special.
We can add your branded cards or personal messages to our gift sets to make them extra special.
We can accommodate both small and larger corporate gift orders. Contact us to discuss your requirements.
We can accommodate both small and larger corporate gift orders. Contact us to discuss your requirements.
We recommend getting in touch at least 3–4 weeks in advance, especially for larger orders or during busy seasons.
We recommend getting in touch at least 3–4 weeks in advance, especially for larger orders or during busy seasons.
Yes - we can ship gifts to multiple addresses. We are happy to work directly with you to create the best experience for your recipients.
Yes - we can ship gifts to multiple addresses. We are happy to work directly with you to create the best experience for your recipients.
Email us at hello@happylarder.co.uk or use our Contact page - we'll be happy to help.
Email us at hello@happylarder.co.uk or use our Contact page - we'll be happy to help.
You can email us at hello@happylarder.co.uk or use our Contact form above - we'll reply as soon as possible.
You can email us at hello@happylarder.co.uk or use our Contact form above - we'll reply as soon as possible.
Visit our Newsletter page to join our community and enjoy exclusive updates and offers, plus get 10% off your first order.
Visit our Newsletter page to join our community and enjoy exclusive updates and offers, plus get 10% off your first order.